At WeNGO (Womens Empowerment NGO), we value every contribution made towards our mission. We strive to ensure transparency, trust, and satisfaction for all our donors and well-wishers. However, if you have made an unintended donation or need to request a refund, please review our policy below.
Donation Cancellation
- Once a donation is made, it cannot be canceled by the donor.
- In case of any duplicate transaction or an incorrect amount entry, you may request a cancellation within 24 hours of the transaction.
- Please email us at admin@wengo.org.in with your transaction details and the reason for the cancellation.
Refunds
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Refunds will be processed only in genuine cases, such as:
- Donation made by mistake.
- Duplicate donation due to technical error.
- Excess donation amount.
- Refund requests must be sent via email to indianpublicfoundation@gmail.com within 7 days of the transaction.
- Refunds, if approved, will be made through the same payment method used at the time of donation, and may take 7-10 working days to reflect in your account.
- Transaction charges, if any, will be deducted from the refund amount.
Tax Exemption Certificates
- If a refund is initiated, the corresponding 80G tax exemption certificate (if already issued) will be considered void and must not be used for tax filing purposes.
Contact for Cancellation/Refund
- If you have any questions or need assistance regarding cancellation or refund, please contact:
WeNGO (Womens Empowerment NGO)
- Address: Chennai, Tamil Nadu, India - 600001
- Phone: +91 987 654 3210
- Email: admin@wengo.org.in